There are other lessons to learn from “Apollo 13”. Changing your organization may be like bringing a spacecraft into Earth’s atmosphere – without careful planning and proper course correction, things may miss their targets, overheat… or worse. Continue reading Feeling Gravity’s Pull
Consultants are frequently (OK, always) asked to change a client’s culture for them. Can’t be done – that has to come from the inside.
What we *can* do is recommend specific behaviors – and trust that hearts and minds follow. Continue reading Own Your Culture: Fake It til You Make It
Even high-profile investigations get knocked off course when they pursue WHO to blame, rather than the underlying causes behind WHY it occurred.
In this post, the first of three, I discuss the hazards with chasing the Who and not the Why. Continue reading Good Investigators Don’t Search for the Who